About Me
Hi, I'm Josh — a freelance Customer Support and Virtual Assistant.
I help Shopify stores and eCommerce businesses keep their daily operations running smoothly by providing reliable customer support, store administration, and virtual assistant services.
My Services
I help small business owners in handling customer inquiries, resolving order and technical issues, and managing escalations across email, live chat, phone, and social media.
Beyond support, I can also assist with Shopify store management, product listings, content scheduling, and day-to-day virtual assistant tasks that keep your online store organized and running efficiently.
Customer Support
Phone Support
Email Support
Order Management
Refund & Return Requests
Customer Follow-ups
Shopify Admin
Product Listing & Updates
Product Image Optimization
Inventory Updates
Order Processing
Basic Store Maintenance
Inbox Management
Calendar Management
Data Entry
Internet Research
CRM Updates
Virtual Assistant
Gallery
A glimpse into my graphic and video projects.
Video Edit
Crafting short reels and ad creatives that engage.
Graphic Design
Clean, minimalist social media posts and ad creatives tailored to highlight your brand’s story and attract the right audience.
Digital Marketing
Strategic content calendars, SEO tweaks, and email marketing setups that help small businesses nurture and convert their audience effectively.
Experience Matters
I've supported digital marketing projects from SEO to social media, helping brands grow with thoughtful design and strategic content.
Roles
Digital Marketing Assistant
Handled social media scheduling, SEO, and product listings on Shopify.
Virtual Assistant
Experience. With our intuitive design and user-friendly interface, your website will captivate visitors. 2
Contact
Got a project or question? I'd love to hear.